Moto G5 Plus Keeps Restarting Continuously
- Aug 7, 2013
- 43
- 0
- 10,580
- 0
- #1
Hello.
I got myself a moto g about a week ago on Amazon.co.uk and since I first turned it on it keeps rebooting alone. At first I thought it was because it came with not up to date software and it was updating and it had to reboot to save changes or whatever, but it kept doing it after everything was done updating. I'm running 4.4 kitkat and it even happens when I'm not using the phone. Can anyone help? Thanks a lot.
I got myself a moto g about a week ago on Amazon.co.uk and since I first turned it on it keeps rebooting alone. At first I thought it was because it came with not up to date software and it was updating and it had to reboot to save changes or whatever, but it kept doing it after everything was done updating. I'm running 4.4 kitkat and it even happens when I'm not using the phone. Can anyone help? Thanks a lot.
- Jul 21, 2012
- 29
- 0
- 10,590
- 3
- #3
If it keeps on randomly rebooting I think it is 'bricked' or something; get Amazon to refund you/RMA the phone and buy a new phone.
Bricked is the term for a phone that wont turn on, not one that gets random reboots.
Run a full factory reset on the phone and see if that fixes the glitch. If not it's hardware and you need to RMA.
- Oct 30, 2013
- 388
- 0
- 11,010
- 30
- #2
If it keeps on randomly rebooting I think it is 'bricked' or something; get Amazon to refund you/RMA the phone and buy a new phone.
- Jul 21, 2012
- 29
- 0
- 10,590
- 3
- #3
If it keeps on randomly rebooting I think it is 'bricked' or something; get Amazon to refund you/RMA the phone and buy a new phone.
Bricked is the term for a phone that wont turn on, not one that gets random reboots.
Run a full factory reset on the phone and see if that fixes the glitch. If not it's hardware and you need to RMA.
- Aug 7, 2013
- 43
- 0
- 10,580
- 0
- #4
I've already returned the phone since the factory reset didn't work. Thanks
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Source: https://forums.tomsguide.com/threads/moto-g-constant-reboot.348572/
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